QA Supervisor

Overview

Bethesda Softworks is looking for an expereinced QA Supervisor to join the team.This is a ‘hands-on’ Project Leader/Department Supervisor QA Test position – working with AAA multi platform games. It combines expert testing ability with the management skills required to oversee and guide large teams. 

Responsibilities

  • Ability to effectively supervise an in-house, outsourced or offsite QA group
  • Responsible for resource management and prioritization
  • Responsible for overall test scheduling for project(s)
  • Responsible for driving each projects daily deliverables to success
  • Interact directly with Development team to discuss test scheduling and issues
  • Help track and manage the direction of all test teams and all projects in test
  • Detailed tracking and timely reporting of work progress and deliverables to Production, Development and QA Management
  • Diagnose and communicate issues at a high-quality level (i.e., complex bug troubleshooting and scheduling conflicts) to upper management
  • Takes ownership of the project database; ensuring continuous high quality on bug entry, timely response on requests for more information; and can speak knowledgeably towards major issues within the game
  • Interface regularly with management and testers to obtain and exchange information
  • Effectively and objectively, communicate the status and risks of the project to QA Management and Production
  • Ability to use extensive knowledge as a Tester/Lead to vet and help shape testing plans for both long term goals as well as shape and manage the daily testing needs of multiple projects.
  • Along with QA Management, help to create test structure and oversee test plan creation
  • Supervise and vet the creation of test cases and test suites that cover all game functionality
  • Offer guidance to Leads on processing and dealing with development changes to efficiently test
  • Offer guidance to all testers in the troubleshooting of bugs of a complex nature when needed
  • Provide thoughtful and professional feedback on tester and Lead performance as well as gameplay related issues
  • Proactively gather feedback from Prod / Dev and monitor satisfaction levels with testing
  • Assist in the creation and implementation of training materials for team members
  • Coach and mentor testers on approved QA processes

Qualifications

  • 3+ years AAA Games test experience across multiple platforms as a QA Lead or higher
  • Proven background in Game Test process and procedures
  • Extensive Hands on experience with Game Certification processes and testing through MS and Sony
  • BS in Computer Science or previous experience in Test Automation is desired
  • Strong analytical skills in reviewing all design-related information and interpreting areas of risk in testing
  • Excellent team work required
  • Excellent communication and organizational skills
  • Strong conflict resolution skills
  • Flexibility to changing priorities
  • Experience with testing games on Mobile Platforms desired
  • Self motivated, with strong work ethic and ability to work with limited supervision
  • Advanced skill set for using Windows applications and hardware as well as a demonstrated skillset with consoles
  • Knowledge and experience with tools for scheduling and tracking deliverables
  • Proficient with MS Office

We embrace diversity, equity, and inclusion in everything we do – from recruiting for our studios, publishing and operations to fostering safe and respectful workplaces that encourage collaboration. Our culture is based on principles of respect, inclusion, and fair treatment and we welcome anyone into our family without regard to race, religion, gender identity, sexual orientation, or age.

Our diversity fuels our innovation and inspires us to create game worlds that bring us closer to the global community of players we serve.

What to Expect

Submit to a Position

You will receive an automated email confirming we have received your resume.

Due to the high volume of applications received, it's not possible for us to respond directly to each candidate.

Don't see your desired position listed? Apply under "General Application" instead!

Recruiter Call

If you are selected, you will be contacted by our team for an initial phone screen to chat about your previous experience.

You may go through one or two phone interviews, and possibly a follow-up Skype call.

If your qualifications do not match the criteria of a current position, your resume will be kept on file.

Site Visit

The next step will be an invitation to come out and meet the team at the studio for onsite interviews.

In the event that we choose not to move forward at any point in the recruiting process, we will let you know.

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