The Bilingual Customer Service Agent - Italian is responsible for maintaining positive relationships with our game players by helping them with their requests with speed, expertise, courtesy, and enthusiasm. This includes a wide variety of gameplay needs, technical advice, account & billing requests, and product information. Successful candidates will typically have a positive attitude, passion for gaming, analytical thinking, computer savvy, and experience in customer service contact centers. We offer a fun, exciting, and challenging environment in one of the most energizing gaming organizations in the industry!
You will receive an automated email confirming we have received your resume.
Due to the high volume of applications received, it's not possible for us to respond directly to each candidate.
Don't see your desired position listed? Apply under "General Application" instead!
If you are selected, you will be contacted by our team for an initial phone screen to chat about your previous experience.
You may go through one or two phone interviews, and possibly a follow-up Skype call.
If your qualifications do not match the criteria of a current position, your resume will be kept on file.
The next step will be an invitation to come out and meet the team at the studio for onsite interviews.
In the event that we choose not to move forward at any point in the recruiting process, we will let you know.