QA Lead

Bethesda Softworks, Quality Assurance

We are looking for a QA Lead to join our team at the ZeniMax Media corporate headquarters in Rockville, MD. 


  • Train, direct and optimize a team to balance iterative functionality and creative break case testing
  • Quickly and efficiently analyze data that testing generates - and proactively construct and change plans as needed
  • Interact directly with QA Management and the Development team to discuss test scheduling and issues
  • Coach and mentor testers on proper QA processes and testing procedures
  • Effectively, and objectively, communicate the status of the project to both the Production and Development teams as well as QA Management
  • Diagnose and communicate console first-party and functionality issues at a high-quality level (i.e., complex bug troubleshooting and scheduling conflicts) to upper management
  • Track certification testing needs and progress across multiple projects with multiple console/sku requirements
  • Communicate with other Leads regarding certification/functionality testing needs and resource management
  • Track and manage the daily workload of an embedded test team
  • Detailed tracking and timely reporting of work progress and deliverables
  • Help to manage the project database; ensuring continuous high quality on bug entry, timely response on requests for more information, and proper bug flow
  • Help to manage and proactively update constant changes in platform and console requirements
  • Assist in the creation and implementation of training materials for team members


  • Experience testing and shipping multiple AAA cross-platform games in a QA focused, project management capacity
  • Proven background in Certification and Functionality Test process and procedures
  • Proven experience with PC/Console/mobile testing
  • Knowledge and experience with tools for scheduling and tracking deliverables
  • Strong analytical skills in reviewing all design-related information and interpreting areas of risk in testing
  • Self-motivated, with strong work ethic and ability to work with limited supervision
  • Strong Organizational Skills
  • Flexibility to changing priorities
  • Advanced skill set for using Windows applications
  • Proficient with MS Office
  • Extensive knowledge of Sony/Microsoft and mobile first party requirements across multiple generations – Xbox One/PS4/Apple/Android/PC/MAC
  • Able to build a detailed test plan that is flexible with ongoing changes in features and verifies builds for full production testing
  • 2 – 5+ years software test and first-party certification experience
  • 5+ shipped titles (2+ as a QA Project Lead – responsible for all facets of testing)

Desired Skills:

  • Experience with products and games having Live environment needs – assessing and ensuring proper time and resource management during ongoing development

What to Expect

Submit to a Position

You will receive an automated email confirming we have received your resume.

Due to the high volume of applications received, it's not possible for us to respond directly to each candidate.

Don't see your desired position listed? Apply under "General Application" instead!

Recruiter Call

If you are selected, you will be contacted by our team for an initial phone screen to chat about your previous experience.

You may go through one or two phone interviews, and possibly a follow-up Skype call.

If your qualifications do not match the criteria of a current position, your resume will be kept on file.

Site Visit

The next step will be an invitation to come out and meet the team at the studio for onsite interviews.

In the event that we choose not to move forward at any point in the recruiting process, we will let you know.