Technical Account Manager

Overview is looking for a talented Technical Account Manager to join our team. You will be responsible for building technical relationships with our development studios, guiding solutions that solve their unique needs, and providing technical support to keep them working efficiently. In addition, you will provide recommendations to our internal development teams based on observed studio behavior and feedback from our partners.


  • Evaluate studio needs and provide guidance and solutions for game-specific requests
  • Provide technical support for game developers and other external partners
  • Build relationships with studios, focusing both on current projects and potential future projects
  • Facilitate communication between game developers and internal development teams
  • Help identify new opportunities for improvement to the platform
  • Prioritize requests based on business value and impact


  • Strong technical background, preferably as a hands-on engineer
  • Strong understanding of gaming and game development
  • Strong understanding of modern service architectures and cloud platforms
  • Excellent verbal and written communication skills
  • Experience with project management, coordinating independent schedules
  • Capable of self-directed work, independent assessment of priorities

Preferred Skills

  • Bachelor’s Degree in Computer Science or equivalent
  • Experience working within the games industry
  • Experience providing technical support or technical consultancy

We embrace diversity, equity, and inclusion in everything we do – from recruiting for our studios, publishing and operations to fostering safe and respectful workplaces that encourage collaboration. Our culture is based on principles of respect, inclusion, and fair treatment and we welcome anyone into our family without regard to race, religion, gender identity, sexual orientation, or age.

Our diversity fuels our innovation and inspires us to create game worlds that bring us closer to the global community of players we serve.

What to Expect

Submit to a Position

You will receive an automated email confirming we have received your resume.

Due to the high volume of applications received, it's not possible for us to respond directly to each candidate.

Don't see your desired position listed? Apply under "General Application" instead!

Recruiter Call

If you are selected, you will be contacted by our team for an initial phone screen to chat about your previous experience.

You may go through one or two phone interviews, and possibly a follow-up Skype call.

If your qualifications do not match the criteria of a current position, your resume will be kept on file.

Site Visit

The next step will be an invitation to come out and meet the team at the studio for onsite interviews.

In the event that we choose not to move forward at any point in the recruiting process, we will let you know.

Your Privacy

ZeniMax understands the importance of privacy. Please review the Applicant Privacy Notice attached to each position, which explains how we process the personal information we collect about you when you apply for a job or submit information to us through our job portal. BY APPLYING FOR THIS OR ANY POSITION, SHARING THIS JOB, OR OTHERWISE PROVIDING US WITH YOUR PERSONAL INFORMATION THROUGH THIS JOB PORTAL, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE APPLICANT PRIVACY NOTICE, WHICH IS SET FORTH IN THE “APPLICANT PRIVACY NOTICE” SECTION BELOW EACH POSITION.