ZeniMax Jobs

Live Operations Manager

Division: Bethesda Game Studios - Austin | Department: Production | Location: Austin , TX, US

Bethesda Game Studios is looking for an experienced Live Operations Manager to join our team.

Responsibilities

  • Prepare and manage maintenances for all game services in the production environment
  • Assist in identification and resolution of production incidents
  • Have a working knowledge of the game and services tech stacks in order to assist in troubleshooting issues
  • Negotiate and coordinate resources for scheduled and emergent service goals
  • Prioritize open issues based on quantifiable business justification
  • Record and analyze downtime for maintenances and incidents
  • Collect, distribute, and pursue completion of continuous improvement items

Requirements

  • 2+ years in a position where you directly managed deployments of live services
  • 2+ years in a position where your problem-solving skills contributed to the resolution of production incidents
  • Knowledge of the following systems/technologies:
  • Monitoring and trending systems (Nagios, Influx, Grafana, etc.)
  • Cloud technologies (AWS)
  • Container orchestration and operations (Docker, Kubernetes)
  • Databases (MySQL, Postgres)
  • Prior experience in a 24/7 on call rotation supporting business critical applications or systems is preferable
  • Game industry experience is desirable, but not required
  • Strong familiarity with BGS games

How to Apply

To apply for this position you will be redirected to the job submission form at Taleo.com, our third-party applicant tracking system. While Taleo.com is not hosted by ZeniMax Media and does not fall under our Privacy Policy, only employees of our Human Resources department will be able to view your submitted information. Information collected via the job submission form is subject to Taleo.com’s privacy policy.

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