ZeniMax Jobs

Live Operations Manager

Division: Bethesda Game Studios - Austin | Department: Production | Location: Austin , TX, US

Bethesda Game Studios is looking for an experienced Live Operations Manager to join our team.


  • Prepare and manage maintenances for all game services in the production environment
  • Assist in identification and resolution of production incidents
  • Have a working knowledge of the game and services tech stacks in order to assist in troubleshooting issues
  • Negotiate and coordinate resources for scheduled and emergent service goals
  • Prioritize open issues based on quantifiable business justification
  • Record and analyze downtime for maintenances and incidents
  • Collect, distribute, and pursue completion of continuous improvement items


  • 2+ years in a position where you directly managed deployments of live services
  • 2+ years in a position where your problem-solving skills contributed to the resolution of production incidents
  • Knowledge of the following systems/technologies:
  • Monitoring and trending systems (Nagios, Influx, Grafana, etc.)
  • Cloud technologies (AWS)
  • Container orchestration and operations (Docker, Kubernetes)
  • Databases (MySQL, Postgres)
  • Prior experience in a 24/7 on call rotation supporting business critical applications or systems is preferable
  • Game industry experience is desirable, but not required
  • Strong familiarity with BGS games

How to Apply

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