Infrastructure Administrator

ZeniMax Online Studios @ Hunt Valley, MD, US
Information Technology

Overview

The ZeniMax Media Inc. Global Infrastructure Team is seeking an Infrastructure Administrator to join the team and be based in Hunt Valley, Maryland.  Your primary responsibilities will include the design, support, maintenance, and optimization for all facets of the physical infrastructure at one of our most critical sites. In this role, you'll have an opportunity to influence and contribute in many areas - from network cabling, power distribution, rack organization, and cooling all the way to server system design, operating system optimization, and everything in between.

Responsibilities

  • Design, monitor, maintain, and support all physical infrastructure for server room(s) and IDF’s at the Hunt Valley, Maryland site in conjunction with the facilities team
  • Design, monitor, maintain, and support the storage and server systems up to and including the OS level
  • Work with both your peers in IT, and your DEV team customers to deliver the optimum hardware configuration for a given set of requirements
  • Physical capacity planning for power, space, and cooling
  • Capacity planning for both physical and virtual workloads
  • Systems (driver, firmware, etc) life-cycle management
  • Triage and support escalation for the local desktop team
  • Systems and OS deployment

Qualifications

  • Minimum of 4 years’ experience in Infrastructure/System Administration
  • Good understanding of best practice in Data Center operations and support
  • Great knowledge of enterprise class storage and compute systems – Dell, HP, NetApp, etc
  • Good general knowledge of Linux (Ubuntu, CentOS, Redhat)
  • General Windows infrastructure administration including Windows Server 2008R2, 2012, 2012R2, and 2016
  • Network fundamentals, understanding of DNS, DHCP, VLANs
  • Able to lift 60 pounds (monitors, computers, printers, servers, boxes), crouch beneath desks, and work on ladders (for wireless system maintenance, etc.)
  • Strong troubleshooting methodology
  • Available to work off-hours to perform maintenance or in case of emergencies
  • Excellent customer service and communication skills
  • Effective time management and organizational skills
  • Work independently and as part of a team to support a global organization on incidents, support requests, projects, and other initiatives
  • Ability to excel in a time sensitive, fast paced, 24/7 environment
  • Consider best security practices throughout all aspects of the infrastructure
  • Learn from and educate your fellow team members

Preferred Skills

  • Experience with backup and disaster recovery principles
  • Experience working in a multi-tenant environment
  • Familiarity with virtualization platforms such as VMware
  • Familiar with ITIL practices and procedures
  • Bachelor’s Degree in a related field, or equivalent experience
  • Any relevant certifications

We embrace diversity, equity, and inclusion in everything we do – from recruiting for our studios, publishing and operations to fostering safe and respectful workplaces that encourage collaboration. Our culture is based on principles of respect, inclusion, and fair treatment and we welcome anyone into our family without regard to race, religion, gender identity, sexual orientation, or age.

Our diversity fuels our innovation and inspires us to create game worlds that bring us closer to the global community of players we serve.

What to Expect

Submit to a Position

You will receive an automated email confirming we have received your resume.

Due to the high volume of applications received, it's not possible for us to respond directly to each candidate.

Don't see your desired position listed? Apply under "General Application" instead!

Recruiter Call

If you are selected, you will be contacted by our team for an initial phone screen to chat about your previous experience.

You may go through one or two phone interviews, and possibly a follow-up Skype call.

If your qualifications do not match the criteria of a current position, your resume will be kept on file.

Site Visit

The next step will be an invitation to come out and meet the team at the studio for onsite interviews.

In the event that we choose not to move forward at any point in the recruiting process, we will let you know.

Your Privacy

ZeniMax understands the importance of privacy. Please review the Applicant Privacy Notice attached to each position, which explains how we process the personal information we collect about you when you apply for a job or submit information to us through our job portal. BY APPLYING FOR THIS OR ANY POSITION, SHARING THIS JOB, OR OTHERWISE PROVIDING US WITH YOUR PERSONAL INFORMATION THROUGH THIS JOB PORTAL, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE APPLICANT PRIVACY NOTICE, WHICH IS SET FORTH IN THE “APPLICANT PRIVACY NOTICE” SECTION BELOW EACH POSITION.