As a Senior Live Services Manager, you are expected to have in-depth experience launching and supporting online products with a focus on delivering high-quality service to a large population. The Senior Live Services Manager provides direction to the community, support and feature teams based on player activities and the organizational response. You will also work with business leadership to coordinate Marketing, PR, Legal and other departmental efforts tied to your product. Excellent candidates will be comfortable influencing and negotiating priorities with other teams’ leadership, particularly emphasizing overall organizational success as the most highly-desirable outcomes.
You are the type of person who is calm in the face of adversity. You are quick to analyze information and provide a direction or conclusion based on the information you have. You have many war stories of how something went in an unexpected direction, and your teams’ success against the odds.
You are dedicated to the team delivering. You own whatever activity for which you volunteer. As a result, you are very willing to stay late/come in early to ensure the success of the initiative. When facing a blocker, you came up with resourceful ways to attain your objectives.
Desired Skills (Optional)
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