Director, Hosting and Operations

Bethesda.net @ Rockville, MD, US | Austin, TX, US
Engineering/Programming

Overview

Bethesda.net is a central service group focused on developing the publishing platform, product and data security, and hosting. We provide a wide variety of features that support our game studios, publishing teams, and players. We work with public cloud providers as well as maintaining a few collocated and on-prem datacenters. The department consists of a cross functional group including network engineers, systems engineers, security engineers, and software developers. Our focus is on providing well engineered and customer centric solutions.

The Bethesda.net team is seeking a director with strong technical skills for our hosting and operations team. You will work with game studios and publishing teams to establish hosting and operations strategies as well as manage and support your team. You will need experience cloud hosted solutions, collocated datacenters, and systems that operate at scale 24/7

Responsibilities

  • Align multiple business groups on a centralized hosting strategy
  • Provide customer centric solutions to game studios
  • Establish and execute on strategies to improve infrastructure management
  • Work directly with game studios to implement and improve management of infrastructure
  • Establish a cloud center of excellence
  • Manage and provide technical leadership to a public and private cloud hosting team
  • Ensure technical solutions align with the overall engineering direction and strategy
  • Provide professional growth opportunities and guidance to engineers on the team
  • Participate in strategic planning to establish a long-term technical roadmap
  • Help establish a culture of ownership, customer empathy, and continuous improvement

Qualifications

  • At least 7 years of experience managing and growing an engineering team
  • Experience building alignment with diverse internal customers
  • Deep knowledge of cloud best practices and capabilities (AWS preferred)
  • Experience operating and/or migrating a private cloud data center
  • Experience with software development
  • Pragmatic approach to providing technical solutions that are customer centric and solve business needs
  • Experience working with teams that blend in-house and contracted engineers
  • Excellent written and verbal skills

Preferred Skills

  • Experience with online games
  • Experience with microservices and micro-frontends
  • Experience operating online systems at high scale
  • Experience with cloud migration and multi-cloud environment

What to Expect

Submit to a Position

You will receive an automated email confirming we have received your resume.

Due to the high volume of applications received, it's not possible for us to respond directly to each candidate.

Don't see your desired position listed? Apply under "General Application" instead!

Recruiter Call

If you are selected, you will be contacted by our team for an initial phone screen to chat about your previous experience.

You may go through one or two phone interviews, and possibly a follow-up Skype call.

If your qualifications do not match the criteria of a current position, your resume will be kept on file.

Site Visit

The next step will be an invitation to come out and meet the team at the studio for onsite interviews.

In the event that we choose not to move forward at any point in the recruiting process, we will let you know.

Your Privacy

ZeniMax understands the importance of privacy. Please review the Applicant Privacy Notice attached to each position, which explains how we process the personal information we collect about you when you apply for a job or submit information to us through our job portal. BY APPLYING FOR THIS OR ANY POSITION, SHARING THIS JOB, OR OTHERWISE PROVIDING US WITH YOUR PERSONAL INFORMATION THROUGH THIS JOB PORTAL, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE APPLICANT PRIVACY NOTICE, WHICH IS SET FORTH IN THE “APPLICANT PRIVACY NOTICE” SECTION BELOW EACH POSITION.