Microsoft Systems Administrator

ZeniMax Media, Inc. @ Rockville, MD, US
Information Technology

Overview

The ZeniMax Media Inc. Global Infrastructure Team is seeking a Systems Administrator to join the Information Technology department. This position will help manage global identities in ZeniMax with expertise in Active Directory and Azure.  This individual will work alongside other members of the ZeniMax Media IT team to support our business units around the world. 

Responsibilities

  • Identity management on platforms using Azure Active Directory and Active Directory Domain Service
  • Design, deploy, and maintain a hybrid multi-forest Active Directory infrastructure using industry best practices
  • Develop and deploy Group Policy objects that optimize the org’s global security posture as well as enhance end user workflows
  • Implement and support the integration of applications into a centralized SSO infrastructure using OIDC and SAML protocols 
  • Resolve support tickets as they’re escalated from other teams
  • Ensure compliance with IT security requirements and policies 
  • Ensure reliable monitoring and alerting for systems infrastructure 

Qualifications

  • Minimum of 6 years’ experience in System Administration
  • General Windows infrastructure administration including AD and DNS administration and PowerShell scripting
  • Experience with the Microsoft Office 365 enterprise suite including Exchange Online
  • Network fundamentals, understanding of DNS, DHCP, VLANs
  • Able to lift 60 pounds (monitors, computers, printers, servers, boxes), crouch beneath desks, and work on ladders (for wireless system maintenance, etc.)
  • Strong troubleshooting methodology and attention to detail
  • Available to work off-hours to perform maintenance or in case of emergencies
  • You understand that customer service is your most important skill
  • Excellent customer service and communication skills
  • Effective time management and organizational skills 
  • Work independently and as part of a team to support a global organization on incidents, support requests, projects, and other initiatives
  • Ability to excel in a time sensitive, fast paced, 24/7 environment
  • Consider best security practices throughout all aspects of the infrastructure
  • Learn from and educate your fellow team members

Preferred Skills

  • Identity management tools such as Quest Active Roles, Adaxes, Windows Admin Center
  • SCCM and/or other patch management technologies 
  • Multi-forest/multi-site AD architecture and troubleshooting
  • Experience with the Microsoft Azure, Google and AWS environments
  • Familiarity with MDM/MAM platforms such as Intune and Jamf 
  • Experience with an automation platform (Ansible, Chef, Puppet)
  • Familiar with ITIL practices and Change Management procedures
  • Bachelor’s Degree in a related field, or equivalent experience
  • Any relevant certifications

What to Expect

Submit to a Position

You will receive an automated email confirming we have received your resume.

Due to the high volume of applications received, it's not possible for us to respond directly to each candidate.

Don't see your desired position listed? Apply under "General Application" instead!

Recruiter Call

If you are selected, you will be contacted by our team for an initial phone screen to chat about your previous experience.

You may go through one or two phone interviews, and possibly a follow-up Skype call.

If your qualifications do not match the criteria of a current position, your resume will be kept on file.

Site Visit

The next step will be an invitation to come out and meet the team at the studio for onsite interviews.

In the event that we choose not to move forward at any point in the recruiting process, we will let you know.

Your Privacy

ZeniMax understands the importance of privacy. Please review the Applicant Privacy Notice attached to each position, which explains how we process the personal information we collect about you when you apply for a job or submit information to us through our job portal. BY APPLYING FOR THIS OR ANY POSITION, SHARING THIS JOB, OR OTHERWISE PROVIDING US WITH YOUR PERSONAL INFORMATION THROUGH THIS JOB PORTAL, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE APPLICANT PRIVACY NOTICE, WHICH IS SET FORTH IN THE “APPLICANT PRIVACY NOTICE” SECTION BELOW EACH POSITION.