Senior Product Manager (ESO)

ZeniMax Online Studios @ Hunt Valley, MD, US
Design

Overview

The Senior Product Manager will analyze data and work with development teams to create features and experiences that drive engagement and monetization for Elder Scrolls Online. Successful candidates will have a passion for good gameplay paired with successful monetization strategies, the ability to parse and act on data, and a drive for simple, flexible, and scalable gaming systems. We are seeking a self-starter who relishes the challenge of finding innovative solutions to enhancing KPIs. This individual is player-focused; but also understands and can deliver on business goals, while maintaining the creative vision.

If you love digging into data, working with talented cross-discipline teams, and delivering best-in-class experiences to players, this position may be right for you.

Qualifications

  • 3+ years as a monetization designer/product manager or similar role in the gaming industry of a live title with MTX goals
  • Excellent knowledge of the monetization strategies and tactics of both past titles and emerging trends
  • Must be an avid game player
  • Outstanding analytical and formal thinking, able to break problems down in their key variables and identify the relations between them
  • Able to speak to the prioritization of features by leveraging data
  • Knowledge and understanding of game design fundamentals
  • Strong understanding of the content creation pipelines
  • Ability to work independently and as part of a deeply collaborative team
  • Excellent organization skills, detail-oriented, and able to multi-task priorities under pressure
  • Strong communication, writing, and interpersonal skills
  • Ability to work in a fast-paced and confidential environment
  • Passion for making great game
  • Proficient with project and communication tools such as Jira, Hansoft, Office, etc…
  • Proficient with industry standard reporting and game management tools such as Tableau and Delta DNA

Responsibilities

  • Collaborate with design and management teams to define target KPI's for monetization, engagement, and retention mechanics
  • Identify, prioritize, and enact features/strategies/tactics, then analyze and memorialize the results
  • Work with our BI team to analyze metrics, create reports which show the performing/underperforming aspects of the game economic model, why, and provide solutions to management to improve KPIs and overall LTV
  • Provide weekly, monthly, quarterly status summaries to facilitate discussions around tactical improvements
  • Drive new initiatives, events, and game features that monetize and re-engage players
  • Contribute to the design of features and systems by providing guidance on their impact on player behavior and the economy
  • Strong sensitivity to gameplay and social game design, understanding how to build needs and emotions in the context of a game
  • Maintaining a deep knowledge of player behavior within the game across multiple player types, and implement selling strategies targeting each of the different tiers
  • Review reporting on in-game currency usage, earning and purchasing, and manage and balance currency types
  • Participate in forecasting efforts to ensure calendar events and product releases align with monthly targets

What to Expect

Submit to a Position

You will receive an automated email confirming we have received your resume.

Due to the high volume of applications received, it's not possible for us to respond directly to each candidate.

Don't see your desired position listed? Apply under "General Application" instead!

Recruiter Call

If you are selected, you will be contacted by our team for an initial phone screen to chat about your previous experience.

You may go through one or two phone interviews, and possibly a follow-up Skype call.

If your qualifications do not match the criteria of a current position, your resume will be kept on file.

Site Visit

The next step will be an invitation to come out and meet the team at the studio for onsite interviews.

In the event that we choose not to move forward at any point in the recruiting process, we will let you know.