id Software is looking for an experienced, Senior User Research Analyst to join our team. The id Software User Research Lab provides usability testing, play testing, focus groups, market research, and other forms of user research at ZeniMax Media studios around the world. Our team has worked with some of the most influential and critically acclaimed titles from Arkane Studios, id Software, Machine Games, Tango Gameworks, ZeniMax Online, and several other studios in the ZeniMax family.
Work with multiple teams in planning and executing various user research studies
Mentor junior and mid-level user research team members
Conduct user research studies in the lab or online, including methods such as: play tests, usability tests, contextual interviews, competitive analysis, paper prototyping, surveys, focus groups, etc.
Understand the research need for any given project and select the appropriate methodology for the project
Maintain detailed records of participant interactions and methodologies used
Craft and deliver clearly written reports with strong and executable recommendations
Provide and discuss research results directly to dev teams
Assist in project planning for multiple projects in the lab
4+ years of experience conducting user research for video games
Prior experience with statistical analysis and in-game telemetry
Strong interpersonal communication skills (verbal and written)
Experience with conducting user research on the Xbox One, PlayStation 4, PC
Broad knowledge of gaming genres including Shooters, Action, Horror, Stealth, RPG, MMO
Must be able to work flexible hours including some evenings and weekends
Able to travel for remote studies and trade shows
Experience with additional gaming platforms including mobile and online
Experience with companion apps for video games
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